Latest News

Dr Farrants patients

some patients who have registered with The Oaks Partnership within the last 4 years and have Dr Farrant as their usual GP have been re-allocated to Dr Finn, Dr Mufti and Dr Clayton. This change is because Dr Farrant has reduced her  clinical sessions per week following the birth of her daughter. 

Please note however all patients are registered with The Oaks Practice. Should you have any queries then please do not hesitate to ask the reception staff who will be able to help you. 

Retirement of Dr Rush 

It is with great regret that The Oaks Partnership has to inform you of Dr Jennifer Rush’s decision to retire from the Practice. All patients are registered with the practice therefore there is no need to take any action.  For your information patients registered with Dr Rush as their usual GP will be transferred to Dr Bains who will be joining the practice in April 2018 after her maternity leave. In the interim period Dr Patel and Dr Bull will be joining the practice team.

All the doctors and staff would like to thank Dr Rush for her invaluable contribution to the practice and patients. We wish her well in her future endeavours.

Mental health event

Thanks to everyone at Patient Voice for all their hard work in organising an excellent Mental Health event last Tuesday

Repeat prescription reordering

From 18th April 2017 repeat prescription requests will be processed by the NHS Prescription Ordering Direct Service and the practice will no longer take requests for repeat prescriptions from your pharmacy.

You will need to phone the POD service on 0300 131 1100 to order your medicines instead of phoning or visiting your pharmacy to make an order. The POD will arrange for your prescription to be sent electronically to a pharmacy of your choice and dispensed as normal.

This is a pilot service being run by DGS & Swale CCG’s for 12 months, alongside other GP Practices. This will help to deliver improved care to patients and reduce medicines waste. The CCG, on behalf of the practice, will process your personal data (with your consent) in order to review and manage your repeat prescription.

Patient Voice newsletter

Please click here to see the latest edition (April 2017) of the Patient Voice newsletter

Patient services online

Our Vision online service has been migrated to the new Patient Services website:

www.patient-services.co.uk on 18th January.The new website is faster, easier to use and works on smartphones and tablets as well as computers. You will need to change any shortcuts you have created to the new website although you will be redirected from the Vision online website for a period of time. 

To register for online services please download the registration form  from this website or collect from reception. You will need to provide proof of address and ID.

Repeat prescription ordering will be through Patient services. You can continue to use the Prescription request form on this website for non-repeat items but will need to provide additional information for each drug requested.

We regret that we are no longer accepting registrations for under 16 year olds because of the difficult issues of consent and confidentiality for 11-16 year olds under current legislation.

It is also possible to view a summary of your records if you choose to enable this on registration. Currently it is only possible to view allergy and prescription records, but it is planned to expand this to include a summary of your test results and medical history from 31st March 2016 with appropriate consent.

Friends and family test results for June 2017 

We'd like to contact you!

We are hoping to use texts and emails increasingly to contact you instead of letters. Please could you ensure we have your current contact details. If you do not want us to contact you in this way please let us know and we will amend your record appropriately.

CQC ratings

We have been inspected by the Care Quality Commission and rated Good in all areas. Click here for the ratings poster.

Minor surgery

Funding has recently been withdrawn for GP minor surgery cosmetic procedures such as removal of moles where there is no suspicion of cancer. Regrettably this will greatly curtail the service we have been providing. We can still remove lesions where there is repeated infection or bleeding and we would still encourage you to see us if there has been any change in an existing mole

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