Welcome to the website for
The Oaks Surgery
We are an NHS general practice providing services to the community of Swanley and surrounding villages. We hope you will find the surgery welcoming and helpful, and welcome any suggestions for improving the service or this website. Please use the Contact us form
Closure for training
Our next afternoon closure for training is the afternoon of Thursday 19th January. We have arranged extra capacity for the duty clinician on Thursday morning and a short pm emergency surgery for genuinely urgent problems from 4pm
Patient Voice newsletter
Please click here to see the latest edition (Autumn 2016) of the Patient Voice newsletter
Patient services online
Our Vision online service has been migrated to the new Patient Services website:
www.patient-services.co.uk on 18th January.The new website is faster, easier to use and works on smartphones and tablets as well as computers. You will need to change any shortcuts you have created to the new website although you will be redirected from the Vision online website for a period of time.
To register for online services please download the registration form from this website or collect from reception. You will need to provide proof of address and ID.
Repeat prescription ordering will be through Patient services. You can continue to use the Prescription request form on this website for non-repeat items but will need to provide additional information for each drug requested.
It is also possible to view a summary of your records if you choose to enable this on registration. Currently it is only possible to view allergy and prescription records, but it is planned to expand this to include a summary of your test results and medical history from 31st March 2016 with appropriate consent.
Friends and family test results for October 2016
45 Extremely likely to recommend
10 Neither likely nor unlikely
1 Don't know
We'd like to contact you!
We are hoping to use texts and emails increasingly to contact you instead of letters. Please could you ensure we have your current contact details. If you do not want us to contact you in this way please let us know and we will amend your record appropriately.
Pharmacy requests for non-repeat prescriptions
There have been problems with local pharmacies requesting medication for patients that are not on their repeat prescription list without any information on why the medication is required. This is potentially unsafe. With effect from 1st December we will not accept requests from pharmacies for medications not on repeat prescription. Please contact the surgery direct for any such requests or complete the online Prescription request form
Funding has recently been withdrawn for GP minor surgery cosmetic procedures such as removal of moles where there is no suspicion of cancer. Regrettably this will greatly curtail the service we have been providing. We can still remove lesions where there is repeated infection or bleeding and we would still encourage you to see us if there has been any change in an existing mole