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The Oaks Surgery

Nightingale Way






Telephone  - 01322 668775



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Order Repeat Medication Online

Patient services online


The Oaks Partnership would like to encourage our patients to sign up to online services for access to appointments online and also ordering repeat medication.  Signing up to GP online services will enable patients to access services easily, relieve pressure on reception staff and allow patients access to services even when we are closed.

Patients can order repeat medication in one of three ways:


1.   Via the Prescription Ordering Direct Service (POD) on the telephone:

01474 555800

From 8am until 5pm Mondays to Fridays.


For your information, their busiest period tends to be on Monday & Tuesday with call volumes        reduced significantly from Wednesday onwards.  Please bear this in mind when placing orders for your medication.


2.   The Prescription Ordering Direct Service also has an app

Shown below, the POD's app is available via the app store and allows patients to order repeat medication, nominate a preferred pharmacy and track requests.  


3.     Patient Access

Our newest way of accessing appointments and repeat medication is to use our new system, Patient Access.  Currently, during the COVID-19 pandemic, to register for online services please contact the practice on 01322 668775 and you will be asked to complete a registration and guided through the process.  (Post COVID lockdown you will be able to download and complete the registration form or you may collect one from reception.  Upon completion you will be asked to bring the form to the practice along with proof of address and ID).

                                                            Start to create your Patient Access Account  


         Sign in to your Patient Access Acount by pressing the button below:




For all medication requests, please allow three working days before collection. We do not take requests by phone. You will be asked to return at regular intervals for review, blood tests where necessary to monitor your ongoing medication.

We can can now send your prescriptions electronically to your nominated chemist. Click here for further information.

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